Overview
The ResMed AirSense 11 is a popular CPAP machine that helps individuals with sleep apnea improve their breathing patterns while sleeping. One of the key features of the AirSense 11 is its ability to track usage hours. However, frequent reports have suggested that the reported usage hours do not align with the actual usage time. This article aims to investigate the reasons behind this discrepancy and provide solutions to address this issue.
Diagnosis
Power Cycle
One of the primary reasons for the reported usage hours to differ from the actual usage time is the CPAP machine being turned off and on frequently. This can lead to a situation where the machine appears to be used for a short period, but in reality, the mask was off and the machine was not actively being used. A power cycle can help resolve this issue by refreshing the machine's memory and ensuring that the usage hours are recorded accurately.
Resolution
Update Machine Software
To ensure that the usage hours are accurate, it is important to ensure that the ResMed AirSense 11 machine is running the latest software. The machine's software is regularly updated to fix any bugs and improve overall performance. Make sure to check for any software updates on a regular basis and install them as soon as they become available.
Check for Power Savings Features
Some CPAP machines come with power savings features that can potentially impact usage hours. For example, if the machine is set to enter sleep mode or AutoMode after a certain period of inactivity, these features could potentially be causing the reported usage hours to be incorrect. It is important to carefully configure these settings to ensure that they are not causing the discrepancies.
Verify Machine Is Plugged In
Another common reason for the reported usage hours to be incorrect is simply an unplugged or loose power cord. Make sure that the CPAP machine is fully plugged in at all times to ensure accurate usage data is recorded.
Contact Patient Support
If you continue to experience issues with the ResMed AirSense 11 reporting incorrect usage hours, it may be necessary to contact patient support for assistance. Customer support can help troubleshoot any issues and ensure that the machine is operating correctly.
##, the reported usage hours on the ResMed AirSense 11 can sometimes be inaccurate due to a variety of factors. By following the suggestions outlined above, including power cycling the machine, updating the software, checking for power savings features, verifying machine is unplugged in, and contacting patient support, you can help ensure that the usage data is accurate and that you are getting the most out of your CPAP therapy.
